We offer a no quibble return policy, please email me at becca@booklovergifts.com and let me sort this for you.
Our policy lasts 30 days, unfortunately if this time has passed we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods (such as earrings), hazardous materials, or flammable liquids or gases.
Non-returnable items:
Gift cards, Bespoke Items, Downloadable software products, Some health and personal care items, DVDs if they are the wrong region, please check before purchasing. Items that have been worn / used, Earrings for hygiene reasons, Perishable items such as food
We aim to post your package by the same working day if ordered before 11am (unless they are handmade - please read product descriptions)
UK Saver Postage is free over £50, but you can still choose a faster service if you need it quickly.
UK Saver Postage / 2nd Class / Tracked 48 (Delivery aim: 2-4 working days)* from:
£0.00
1st class / UK 24 Hours Tracked (Delivery aim: 1-2 working Days)* from:
£0.00
Europe (tracking available)(Delivery aim: 3-5 working Days*) from:
Sorry, international postage is unavailable
USA, Australia and Rest of World (tracking available) estimate (Delivery aim: 5-10 working Days*) from:
Sorry, international postage is unavailable
You may be charged custom / import fees - please read more here
Remember: We combine postage so the more you buy, the more you save!
You can view your combined postage amount during checkout.
*These are estimates based on Royal Mail and courier guidelines, they are not guaranteed. If you'd like a guarenteed option please contact me prior to ordering.